Our Main Rules
Please read below the main Moovert rules before you start using our website and services.
How Bans Work
You will get a warning or a ban (ranging from 5 minutes to 1 month) if you break the rules listed above.
Customers need to contact us after the ban period, so we can reactivate their accounts.
The moderator picks the appropriate response based on the violation and previous ban history. Warnings or short bans are typically issued for first-time or small violations. Each consecutive violation will likely result in a longer ban period until it reaches 1 week and then 1 month. These two measures are required to be taken before a user is banned permanently.
There are three exceptions where an account will get permanently banned right away:
* Please note that users who have purchased products can be warned and banned from the chat group and website just like any other user.
Targetted Profanity
We have a zero-tolerance with regard to profanity targeted towards any member of our staff and we reserve the right to suspend the customer's account should this happen.
Personal Information
Moovert reserves the right to reset an inappropriate avatar. The offending member will lose the ability to set his or her own avatar.
An inappropriate avatar:
Moovert reserves the right to reset your account name if it:
Telegram Chat Group Rules
If you are a member of our Telegram chat group then you will also need to follow some additional Telegram Chat Group Rules.